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About Me

Running a business shouldn’t mean constant burnout and no support.


Yet that’s where so many business owners find themselves.

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Hi, I’m Nathlyne.

I started Pivotal VA because I kept watching talented entrepreneurs burn out trying to do it all themselves.


I spent 8+ years in corporate operations, building dependable systems and managing complex workflows behind the scenes. With a background in Business Administration and Accounting, I built a career out of turning disorder into structure.


But what I kept noticing was this: small business owners were doing incredible work and drowning in the back-end.


Their operations lived in their heads.


Their books were messy or months behind.


Tax season was a nightmare.


And they didn’t have support they could trust. That’s why I started Pivotal VA.
What began as virtual assistance grew into full operations, bookkeeping, and tax support as the businesses I worked with scaled. “VA” stayed in the name because it’s part of our story, but we’ve grown well beyond that.


Today, Pivotal VA is a support hub for service-based business owners who are ready to stop doing it all themselves.


My Approach: Simple, Structured, Human


Here’s how I work with clients:


Structured → clear processes and defined workflows


Reliable → consistent follow-through you can count on


Professional → accuracy, compliance, and transparency


Human → no judgment, no overwhelm, just support where it matters


I meet you where you are, even if that means messy, behind, or completely overwhelmed. We build from there.

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These are the foundation that lets your business run smoothly and sustainably, without burning you out.

The Support We Provide:

Operations Support

Taking day-to-day execution off your plate so your business runs without you.

Bookkeeping

Accurate, monthly financial clarity so you know exactly where your business stands.

Tax Services

CRA-compliant, dependable filing that captures every credit you’re entitled to.

This Works Best If You:

✓ Need the back-end of your business handled with care

✓ Value clear communication and defined processes

✓ Are ready to work with a professional you can trust

✓ Expect accuracy, Structure, and Consistency 

You’ve built something worth protecting. Let’s make sure it’s supported the right way.

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I’m originally from Liberia, and yes, I still believe we make the best jollof rice.

Fun facts

I studied Business Administration, with a major in Accounting, I guess that explains why I genuinely love a good spreadsheet.

about me

I’m a wife to an incredibly supportive husband and a mom to two beautiful girls.

Stay Connected

Follow along for bookkeeping tips, business insights, and behind-the-scenes.

What Clients Say

“Working with Nathlyne has been a game-changer for my business."

She’s professional, efficient, and always one step ahead. I finally feel organized and supported...

- Jasmine T. CraftedbyJ

What Clients Say

“Nathlyne made filing my taxes so easy and Simple."

She explained everything clearly and got me a better refund than I expected. Highly recommend...

- Amanda K. Edmonton AB

What Clients Say

“Nathlyne has done wonders for our business.

After connecting with her, we have seen growth in our organization, and we now have a clear picture of our company's progress and future financial goals....

- Osmo B. Lonestar Institute Inc.

What Clients Say

“Nathlyne is literally the pivotal point I needed."

I love everything she does, and she's been exactly what I was looking for. I would love to bring her on full time because her support has made a real difference in my business....

- Tony P. Mindful Hustlers Inc.

Let’s Work Together

If you’re ready to bring clarity back into your business and step out of the day-to-day, let’s talk.

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